Manage enquiries and bookings

Every enquiry and booking in one inbox, with a status for each guest.

Video guide coming soon

Enquiries

Open Guests → Enquiries. New enquiries also show on your dashboard.
Open an enquiry to see the guest’s details, dates, budget, interests and which tour they asked about.
Reply to the guest by email, then set the status: New, Contacted, Quote sent, Booked or Lost.

Online bookings appear under Guests → Bookings with their status: Waiting for payment, Paid, Cancelled or Refunded.

Tip Filter by status to see who still needs an answer.

Still stuck?Email us and a real person will help, usually within one working day.