Travel CRM
Every enquiry, nothing forgotten
Your website and your CRM are one. Each enquiry and booking arrives in one inbox with everything you need to reply fast, and a status that shows where it stands.
14 days free · Hosted by us · Cancel any time
Your inbox
From first message to booked
Every detail in one place
Dates, nights, travellers, budget, interests, the tour they asked about and the page they came from.
A status for each guest
New, contacted, quote sent, booked or lost. Filter by status and see what needs your attention today.
Paid bookings too
Online bookings appear next to enquiries, with the amount paid and the travel date.
Linked to your tours
Each enquiry links to the tour the guest was reading, so your quote starts from the right itinerary.
Proposals with your margin
Create a day-by-day proposal from any enquiry, add your supplier costs and see your margin. Guests get a private link and a branded PDF.
A Today view and emails
New enquiries, proposals waiting for an answer and upcoming departures at a glance. We email you each new enquiry and confirm bookings to your guests.
How it works
From enquiry to booked
Step 1
A guest enquires
They fill in the form on a tour page: dates, travellers, budget and interests.
New enquiry · 2 travellersStep 2
You reply with a quote
Press “Create quote”: the days and price of the tour they read are filled in. Adjust, check your margin and send it by email.
Proposal sent · PDF attachedStep 3
They accept and pay
The guest accepts online and pays the deposit. The enquiry turns to booked by itself and they get their confirmation and trip page.
Booked · deposit paid
Rather see it first?
Book a free 20-minute demo. We show you Tourdawn with your kind of tours and answer your questions.
Questions
Travel CRM, answered
What is a travel CRM?
A customer relationship manager for travel: one place that keeps every guest enquiry and booking, with their details and where each one stands.
Is the CRM included in every plan?
Yes. Enquiries and bookings are part of every Tourdawn plan, at no extra cost.
Do enquiries from my booking system appear too?
Enquiries from your Tourdawn website and its online bookings appear in the CRM. Bookings made in Bókun, Rezdy, FareHarbor or Checkfront stay in that system.
Can more than one person use it?
Yes. Each person gets their own login, as an owner or an editor. Email us and we add your team members.
Keep exploring
Ready for a new day for your bookings?
Choose a design, add your tours and start taking bookings. 14 days free, hosted by us, no technical skills needed.